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BANKING & INSURANCE

Measure trust, predict customer decisions

  • Evaluate customer trust and engagement with your offers or services.
  • Anticipate reactions to new products or pricing changes.
  • Measure the clarity and emotional impact of your communications.
  • Optimize the customer experience to reduce resistance and boost loyalty.

STAND OUT BY INTEGRATING NEUROSCIENCE INTO YOUR STRATEGY

The Banking & Insurance market is defined by:

  • High competition and offerings often perceived as similar.
  • Mistrust or hesitation from clients when switching providers or subscribing to new products.
  • Complex decisions driven by both rational and emotional factors.

ENGAGE IN A MULTIDIMENSIONAL ANALYSIS OF CUSTOMER RELATIONSHIPS

Our approach allows you to:

  • Measure implicit emotional reactions to your offers (EEG, GSR, ECG).
  • Analyze behavioral signals such as posture, micro-expressions, and tone of voice.
  • Link declarative statements to the real drivers of trust and decision-making.
  • Predict the commercial impact of an offer or campaign.

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